Returns & Refunds

At Nexvora USA, customer satisfaction is our top priority.

• Return Window: You may request a return within 14 days of receiving your order.

• Eligibility: Items must be unused, in original packaging, and in the same condition as received.

• Non-Returnable Items: Items that are used, damaged after delivery, or marked as final sale are not eligible for return.

• Refunds: Once your return is received and inspected, refunds will be processed to the original payment method within 5–7 business days.

• Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

To initiate a return or refund, please contact us at support@nexvoraus.com with your order number.